Packaged Terminal Heat Pump, Average Coverage Area 450 to 550 sq ft, Cooling/Heating, Cooling Capacity 11,800/12,000 BtuH, Heating Method Heat Pump with Electric Heat, Heating Capacity - Electric Not Applicable, Heating Capacity - Heat Pump 11,942 BtuH, Outside Make-Up Air With, 11.3/11.4 EER, Reverse Cycle Heat COP 3.6/3.6, 4.5/5.0 Amps, 3.5 W Watts, 208/230V AC Voltage, 1 Phase, 60 Hz, NEMA Plug Configuration - HVAC LCDI, 6-20P, Power Cord Length 5 1/2 ft