Packaged Terminal Heat Pump, Average Coverage Area 400 to 450 sq ft, Cooling/Heating, Cooling Capacity 11,600/11,800 BtuH, Heating Method Heat Pump with Electric Heat, Heating Capacity - Heat Pump 11,700/9,600 BtuH, Outside Make-Up Air Without, 11.6/11.6 EER, Reverse Cycle Heat COP 3.4/3.4, 4.9/5.1 Amps, 3.5 W Watts, 208/230V AC Voltage, 1 Phase, 60 Hz, NEMA Plug Configuration - HVAC LCDI, 6-20P, Power Cord Length 5 ft WARNING: This product can expose you to chemicals including Formaldehyde (gas), which is known to the State of California to cause cancer, and Di-n-butyl phthalate (DBP), which is known to the State of California to cause birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov. -