Shipping & Returns

 

Shipping Information

  • Most orders will ship in 2-3 business days.
  • The order deadline for the day is 12:00 PM Central Time Monday - Friday.
  • You will receive a tracking number in your email the day that item is shipped.
  • FedEx delivery schedule for standard ground is Tuesday - Saturday.
  • UPS delivery schedule for standard ground is Monday - Friday.

 

Return Policy

  • Returns for products purchased must be received within 30 days from the date of purchase. The returned product must be in the original packaging, unused, undamaged and in saleable condition.

  • Please contact customer support in order to obtain a return authorization number (RMA) prior to sending back the product.  
  • ** Be sure to include your order number to make sure that we can refund your account.
  • If the return is due to damage, or an incorrect shipment please contact us with a photo of the product, we will arrange for the items to be picked up, and issue a full refund if we cannot deliver the item(s) correctly, and in good condition.
  • If the return is due to an item that was ordered incorrectly, or is simply no longer needed, customer support may ask you to ship it to us at your expense, and we will issue a refund less the cost of shipping the item to you.

  • Food: Sale of food items are final, and cannot be returned to our warehouse in the interest of public safety.  If you have an issue with an item please contact our customer service team to help resolve the issue.
  • Power Equipment: (trimmers, mowers, chain saws, etc.) All sales on power equipment are final. Warranty issues with all power equipment must be addressed through the manufacture. If you are having trouble contacting the manufacture, or are not satisfied with a manufactures service, please contact us.

 

Returns for products purchased must be received within 30 days from the date of purchase. The returned product must be in the original packaging, unused, undamaged and in saleable condition